PharmaQuest uses Best Marketing Research Practices; it fully complies with with ESOMAR, EphMRA and Insights Association ethical codes of conduct in maintaining respondents' rights and confidentiality of data and in maintaining Standard Market Research Process (SOP), which includes a Quality Manual, quality control and staff training. It also conforms to anti-bribery act.
fully meets Pharmacovigilance requirements in adverse events reporting according to FDA & BHBIA rules and continuously trains and updates the entire staff. Adverse events reporting is done within 24 hours from the moment in which the staff is informed, by means of the official form, or a form required by the client.
Data protection and data preservation for safety purposes is fully maintained and that includes secured access to data, contingency plan, backup recovery procedure, emergency and disaster procedure recovery plan